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With Nayya, Precisely delivered personalized benefits guidance at scale while providing employees a private way to explore options without sharing sensitive information with HR
Company: Precisely
Industry: Data and software
Use Case: Benefits decision support
Deployment: Open Enrollment + New Hires
Key Results
Precisely is a global software company focused on data integrity, delivering software, data, and data strategy consulting services that help its customers build and deliver Agentic-Ready Data, for autonomous decision-making. Its platform helps enterprises integrate, govern, and enrich data across complex systems so they can power AI, automation, and analytics initiatives, at scale. With trusted data as a foundation, their 12,000+ customers make faster decisions, improve operations, and unlock new business insights.
As a company built around the power of trusted data, Precisely saw an opportunity to bring the same data-driven decision-making to employees, navigating one of the most complex choices they make each year: their benefits.
With over 1,000 U.S.-based benefits-eligible employees, Precisely looked for a data-forward solution to a familiar problem: employees needed help choosing benefits. But HR leaders were being pulled into deeply personal conversations, unable to truly guide them to their best-fit plans, without learning about their unique medical and family situations.
Each year, employees turned to the Total Rewards team to help them answer questions about which medical plans to enroll in, leaving the team in the tough spot—wanting to support their staff in optimizing their benefits, but not being able to provide truly personalized recommendations.
“We can’t ask, what types of prescriptions are you taking? What medical issues do you foresee?” — Precisely’s Director of Total Rewards
Precisely needed a better way to:
Precisely was already moving toward more intelligent employee experiences across the business. Benefits were the natural next frontier. As Precisely puts it: “We are moving towards more automated, simpler ways with AI-driven capabilities. Introducing Nayya really aligned with what we’re doing as a company.”
Nayya stood out as a solution that could deliver personalized guidance while fitting their broader innovation strategy.
While the team held a passive OE this year, the Precisely team treated it as anything but. They intentionally embedded Nayya into their Open Enrollment experience.
Their approach included:
While Precisely runs a largely passive open enrollment, employees who entered Nayya showed exceptionally strong follow-through.
Feedback from employees was consistently strong:
“Employees said Nayya was very easy to maneuver; they liked it.”
Even benefits leaders themselves saw the value firsthand:
“I thought it was really cool and a really good addition to our benefit offerings.”
One of the clearest wins was the shift in employee behavior.
“I don’t think I got one question this year about what medical plan should employees enroll in.”
Instead of routing sensitive questions through HR, employees could privately explore their options and receive personalized guidance.
The goal wasn’t simply efficiency. It was about doing right by employees.
While medical plans tend to dominate enrollment conversations, Precisely saw value in helping employees think more holistically about their benefits.
Nayya enabled employees to evaluate not only medical coverage, but also the broader set of protections and financial benefits. Precisely made available benefits including identity theft protection, legal services, and family-related needs. By surfacing these considerations during enrollment, Nayya helped employees better understand the full value of their benefits package—not just their medical plan.
As Precisely’s Director of Total Rewards explains:
“It’s that type of stuff that we can help employees with, but we can’t really make decisions for them. Nayya really put that in place for us.”
For Precisely, this broader perspective ensured that employees were evaluating their benefits through the lens of their real lives—not just their healthcare usage.
For Precisely, Nayya wasn’t just an OE tool—it was part of a broader shift toward more intelligent employee experiences.
As Precisely summarized:
“Nayya helps employees make the best decisions possible for them and their families.”
Precisely plans to continue leveraging Nayya to support employees not only during Open Enrollment, but also for new hires, during qualifying life events, and as part of their broader benefits experience.
As the company continues investing in AI-driven employee experiences, intelligent benefits guidance will remain an important part of their strategy.
Nayya helps leading employers like Precisely deliver personalized benefits guidance that employees trust—while reducing burden for HR teams.
